Privacy Policy

This Privacy Policy describes:

The ways we collect personal data about you and why we do so
How we use your personal data, and
The choices you have about your personal data.

This Privacy Policy applies to Utopia's games, websites and related services, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version on shoptopia.co. If we make any material changes, we will notify you as required under applicable law, including by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.

If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through: email: support@iiihstudios.com

THE DATA WE COLLECT

The categories of personal data we collect depend on the Services you use, and the requirements of applicable law.

Data you provide us directly.

Contact information (such as name, street address and email address or phone numbers)
User name and password
Your messages to the Service (such as emails)
Other data you choose to give us (such as data to identify a lost account or data you provide to participate in survey or promotional programs)
Precise geo-location data (GPS, with your consent)

Data we collect automatically.

Data about your account and browsing/ purchase habits, game progress, including in most cases an automatically created internal account ID
Your IP address and mobile device identifiers (such as your device or advertising ID)
Data about your device, such as device name and operating system, browser type and language, internet service provider, and mobile carrier
Approximate location data (as derived from IP address)
Data about your use of the Service, such as shopping habits gameplay data and your interactions with other users inside the Service

Data we collect from our partners.

We also use third-party partners, such as social networking sites, data analytics providers and advertising networks to supplement information we have about you, such as:

Data we receive if you link a third party tool with the Service (such as Facebook, WeChat or Google)
Demographic data (such as to determine the coarse location of your IP address)
Data to fight fraud (such as refund abuse or click fraud in advertising)
Data from platforms that Utopia is hosted on (such as to verify payment)
Data for advertising and analytics purposes, so we can provide you a better Service
Data that you have made available to us from a third party service (such as LINE, WeChat, Google or Facebook) via your privacy settings

WHY DO WE COLLECT YOUR DATA

We use your data for a variety of business purposes, such as:

To make the Service work.

To perform the contract, we process data necessary to

Create accounts and allow you to play our games and use our Service
Operate the Service
Verify and confirm payments
Provide and deliver products and services you request
Send you Service-related communications

To make the Service more suitable for our users.

To provide a great Service to our users, we have a legitimate interest to collect and process necessary data to

Update and develop user profiles
Develop and improve the Service and user experience
Manage our relationship with you
Provide social features as part of the Service
Customize your Service experience
Respond to your comments and questions and provide user support
Provide you Utopia offers within the Service.
Send you related information, such as updates, security alerts, and support messages
Enable you to communicate with other users

To show personalized advertisements.

To show you personalized advertisements in the Service. We have a legitimate interest to process necessary data to

Track the content you access in connection with the Service.
Deliver, target and improve our advertising and the Service.

For information on how to opt-out from personalized advertisements, see section 'Your Rights and Options' below.

To keep the Service safe and fair.

Ensuring a level playing field in the Service is a top priority for us. For more information on our acceptable use policy, see the Utopia Terms of Service.

In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to

Analyze and monitor use of the Service and its social features
Moderate correspondence within the service either automatically or manually
Take action against fraudulent or misbehaving users

To analyze, profile, and segment.

In all of the above cases and purposes, we may analyze, profile and segment all collected data.

WITH YOUR CONSENT

With your consent, we may process your data for additional purposes, such as using your GPS location to provide local services to you.

WHO CAN SEE YOUR DATA

Apart from Utopia, your data can be accessed by others in the following situations:

OUR SERVICE PROVIDERS.

Utopia has vendors to help us provide the Services. These vendors process your data only at and according to Utopia´ instructions to provide the Service, and perform tasks such as hosting, user support, advertising, analytics and fraud prevention.

OTHER COMPANIES AND PUBLIC AUTHORITIES

In order to combat fraud and illegal activity, we may process and disclose data with other companies and organizations and provide it to public authorities in response to lawful requests.

We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our users or others.

YOUR RIGHTS AND OPTIONS

Opt-out of marketing emails and other direct marketing.

You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications. Note that you may still continue to receive non-promotional emails from us, such as communications regarding the Service or updates to our Terms of Service or this Privacy Policy.

Push Notifications

We may send you push notifications through our mobile applications. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device.

Your other rights.

You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent, for example by turning off GPS location sharing in your mobile device settings.

We will respond to all requests within a reasonable timeframe. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact send us mail at 1821 Oakridge rd, Weimar, TX, 78962. You may also contact your local data protection authority for unresolved complaints.

If you wish to exercise any of your data subject rights described above, please use the support options described in Contact Us above. We will respond to all requests in accordance with applicable laws. To protect your privacy, we may also take additional steps to verify your identity before fulfilling your request, such as by requesting you provide us a purchase receipt or other account information, asking you to link your email address with your Utopia account (for example through Utopia ID), or asking you to answer questions regarding your activities on our Services. Once you have verified your identity, you may also designate an authorized agent to exercise your rights on your behalf by providing the agent’s contact information to our customer support staff, as required by applicable law.

You may have a right not to receive discriminatory treatment as a result of your exercise of these rights.

HOW DO WE PROTECT YOUR DATA

Security Safeguards.

In order to help ensure a secure and safe user experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.

Data retention.

We retain your data for as long as your account is active or as needed to provide you the Service. We may for example periodically de-identify unused Utopia accounts, and we may regularly review and de-identify unnecessary data.
Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

CHILDREN

Protecting children’s privacy online is very important to us. Generally, our Services are not directed to persons under 18, and the Services do not knowingly collect personal data from children, except as described in the following paragraph.

For games that are not directed at children but nonetheless may appeal to them, we take additional steps to limit access to these Services based on the user’s age. For these Services, when a user indicates they are under 18, we will terminate their account in a reasonable time frame.

6.2. Communications with You. As also detailed in the Privacy Policy, we may use emails, text messages, and push notifications to notify you when you defeat our content partners’ Challenges/ Tasks, when a Challenge/ Task you have entered has completed, When you purchase a new item, and to let you know of special promotions, events and policy changes. We may also communicate with you via email, text message, push notification or chat for any other purpose relating to Services or Software. We or our representatives may monitor all communications made by or received by you while using the Website/application and Services. If you do not wish to receive these communications from us, you may opt out by emailing support@iiihstudios.com, but you acknowledge that opting out may result in your inability to participate in our content partners’ Challenges/ Tasks or receive Services.

6.3. Device Information. Using the Software and Services requires an Internet connection to our servers, and we (on behalf of our content partners) may need to collect certain information from you and your Internet-enabled device (“Device”) in order to make the Software and Services available to you, such as hardware system profile data, internet connection data and any other data related to the operation of the Service from any Device that logs onto the Service using your Profile. We will use this information in accordance with the Privacy Policy.

6.4. Warning. Please take care in sending us sensitive information because third parties can unlawfully intercept or access transmissions or private communications between you and us, and you acknowledge that internet transmissions are never completely private or secure. For your safety, you should never reveal any sensitive personal information in any Utopia-enabled public forums, message boards or chat features.

6.5. Promotional Activities. By registering for a Profile, you allow us to publicly display your username and gameplay records, and to use this information for any purpose. By using the Services, you allow us and our content partners to print, publish, broadcast and use, worldwide, in any media and at any time, your user name, profile picture, and/or any biographical information that you submit to us or our content partners (“Biographical Information”) for promotional, marketing or related business purposes, without compensation to you. However, we will never sell your Biographical Information without your prior written consent, and our use of your personally identifiable information is always governed by our Privacy Policy.

6.6. Gameplay Dialogue. On behalf of our content partners, we may use third party website/applications and technologies to record or stream gameplay or chat dialogue occurring through the Services, including your own dialogue (“Recordings”). We use Recordings to verify compliance with these Terms and as part of marketing and promotion of the Services. Please do not submit personally identifiable information in gameplay dialogue—this information is available for anyone to see and use. You may record and distribute your own recordings of gameplay dialogue for non-commercial purposes (i.e., you may not record or distribute Recordings for compensation) so long as your recording and distribution: (a) do not include other products or services that are competitive with the Services, and (b) comply with these Terms.

6.7. Children. The Services will not knowingly accept personal information from anyone under 18 years old. If you believe that a child under 18 has gained access to the Services, please contact us at support@iiihstudios.com. On behalf of ourselves and our content partners, we have taken commercially reasonable steps to restrict use of Services to those who are at least 18 years old.

7. ACCEPTABLE USE POLICY

7.1. Rules of Conduct. You are personally responsible for your use of Services and Software, and while using Services and Software you must conduct yourself in a lawful and respectful manner in accordance with our rules of conduct below. We may temporarily or permanently ban users who violate these rules, or who abuse email communications, support communications, or the community purpose of any message board areas, as determined by us and our content partners, in our sole discretion. We reserve the right to disable a user’s ability to upload profile photos or edit their username at any time.

Profanity, obscenities, or the use of **asterisks** or other “masking” characters to disguise such words, is not permitted.
You may not use or upload obscene, lewd, slanderous, pornographic, abusive, violent, insulting, indecent, threatening and harassing language of any kind, as determined by us in our sole discretion.
Service usernames will be displayed as ‘Your Name’; impersonating other users is not allowed.
Do not share personal information (your name, phone number, home address, and password) with other users.
Do not transmit or upload any copyrighted or trademarked materials in messages or postings.
Information disclosed in chat rooms, message boards, gameplay dialogue or via eMessages is revealed to the public, and neither we, nor our content partners, is responsible for information you choose to disclose to others.
Advanced fonts, java, tables, html or other programming codes or commands are not allowed in messages.
You may not attempt to participate in any Service by means of automatic, macro, programmed or similar methods.
You may not commit fraud with regard to any Service.
You may not attempt to impersonate or deceive another user for the purposes of illicitly obtaining Earnings, passwords, Profile information etc. (aka “scamming”).

You may not make any commercial use of any of the information provided on the Website/application or through the Services nor make any use of the Website/application or Services for the benefit of a business without the expressed written consent of Utopia.

7.2. Your Content. We do not endorse, and specifically disclaim any responsibility or liability for, any publicly posted content. In addition, as agent for our content partners, we may terminate your access to any public forums at any time, without notice, for any reason whatsoever, and/or delete, move or edit content submitted publicly, in whole or in part. You may only upload, send, and receive messages and material that is related to the subject matter of the public forums, complies with Applicable Laws, and conforms to any additional terms of service posted in the public forums. You may not upload to, distribute, or otherwise publish any content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties. Submissions or opinions expressed by users are that of the individual expressing such submission or opinion only. Subject to the foregoing, as agent for our content partners, we may edit, refuse to post, or to remove any information or materials submitted, in our discretion. You may not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of your submissions or content.

7.3. Cheating, Fraud, and Abuse. In accessing or participating in Services or using the Software, you represent and warrant to us and our content partners that you will not engage in any activity that interrupts or attempts to interrupt the operation of the Services or Software. Anyone who engages in, participates in or displays behavior that may be interpreted, in the discretion of us and our content partners only, as unfair methods in participating in Services or using the Software, including but not limited to, the opening and/or use of multiple Profiles, the use of unauthorized or altered software or hardware to assist play (e.g., bots, bot nets, and collusion with bots), harassment of other participants, posting objectionable material, breach of these Terms, breach of security of your Profile, or any other act (whether through the use of automated technology or otherwise) that unfairly alters your chance of Defeating a challenge or constitutes the commission of fraud (collectively, “Abuse”), you will be subject to immediate sanction (as determined by us and our content partners only), which may include, without limitation: (1) immediate termination of your Profile and blocking of your access to the Website/application and Services; (2) any Earnings that you may otherwise have been entitled to receive shall be void and forfeited.

7.4. Hacking, Tampering, or Unauthorized Access. Any attempt to gain unauthorized access to systems or any other user’s Profile, interfere with procedures or performance of Services, Software or the Website/application or deliberately damage or undermine the Services or Software is subject to civil and/or criminal prosecution and will result in immediate termination of your Profile and forfeiture of your Earnings. You acknowledge that we are not responsible for any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Services or your Profile.

7.5. Restrictions. Any use, reproduction or redistribution of the Service, Software, or related products or services (including without limitation, Digital Assets) not expressly authorized by these Terms is expressly prohibited. You may not engage in, or assist others to engage in, conduct that would damage or impair our property including, without limitation: (a) copying, distributing, transmitting, displaying, performing, framing, linking, hosting, caching, reproducing, publishing, licensing, or creating derivative works from any information, software, products or services obtained from us; (b) providing unauthorized means through which others may use Services such as through server emulators; (c) taking actions that impose an unreasonable or disproportionately large load on network infrastructure, or that could damage, disable, overburden or impair our Website/applications or Services; (d) interfering with any other party’s use and enjoyment of Services and/or Software (including cheating) or the Website/application; and/or (e) attempting to gain unauthorized access to third party Profiles, the Service or Software.